Privacy policy

Last updated: 22 July 2026

QMEA Chemical Solutions B.V. values the protection of personal data. In this privacy statement, we explain which personal data we collect, why we collect it, how we handle it, and what rights you have.

This privacy statement applies to the use of our website www.qmea.com, to enquiries submitted through the website, and to other communications with QMEA.

1. Who we are

QMEA Chemical Solutions B.V.

Colvenierstraat 1

5211 AV 's-Hertogenbosch

The Netherlands

Email: info@qmea.com

Telephone: 085-0710466

QMEA Chemical Solutions B.V. is the controller responsible for the processing of personal data as described in this privacy statement.

2. Which personal data we process

We may process the following personal data:

  • name;
  • company name;
  • job title;
  • email adress;
  • telephone number;
  • address details;
  • information you provide in a contact form, enquiry form or email;
  • information about your question, request, project, product requirement or cooperation;
  • technical data about your visit to our website, such as IP address, browser, device, pages visited, and date and time of the visit;
  • cookie data and similar technologies, where applicable.

We do not intentionally process special categories of personal data, unless you provide such data to us yourself and the processing is necessary to handle your enquiry or communication.

3. Why we process personal data

We process personal data for the following purposes:

  • to contact you in response to an enquiry or message;
  • to handle questions, quotation requests, sample requests or project requests;
  • to provide and manage our products, services and cooperation with customers and partners;
  • to maintain business relationships;
  • to manage appointments, deliveries, documentation and administrative processes;
  • to ensure the proper functioning and improvement of our website;
  • to comply with legal obligations;
  • to protect our legitimate business interests, such as security, quality assurance and the recording of business communications.

4. Legal bases for processing

We only process personal data where there is a legal basis for doing so. Depending on the situation, we process personal data on the basis of:

  • your consent;
  • the performance of a contract or steps prior to entering into a contract;
  • a legal obligation;
  • a legitimate interest, such as responding to business enquiries, maintaining customer relationships, website security and business administration.

Where we process personal data on the basis of consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing carried out before consent was withdrawn.

Where we process personal data on the basis of a legitimate interest, we have carried out a balancing test demonstrating that our interests do not override your rights and freedoms.

5. Contact forms and enquiries

When you complete a form on our website, for example to contact us, request a sample or discuss a specific requirement, we use the data provided to handle your enquiry.

The information you provide may relate to products, specifications, applications, technical questions or commercial requirements. We use this data only for the purpose for which you provided it and for related business communications.

6. Cookies and similar technologies

Our website may use cookies and similar technologies. Cookies are small text files that are placed on your device when you visit our website.

  • necessary cookies, which are required for the website to function properly;
  • analytical cookies, which help us understand how the website is used;
  • functional cookies, which allow preferences to be remembered;
  • marketing cookies, only where such cookies are used and, where required, consent has been obtained.

Where legally required, we ask for your consent before placing non-essential cookies. You can adjust your cookie preferences through your browser settings or through any cookie banner available on our website.

See our detailed overview of the cookies.

Name Category Purpose Technology Duration
CookieConsent Necessary Stores the user's cookie status for the current domain. HTTP-cookie 1 month
_ga Analytical Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across different devices and marketing channels. HTTP-cookie 2 years
_gat Analytical Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across different devices and marketing channels. HTTP-cookie 1 day
_gid Marketing Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across different devices and marketing channels. HTTP-cookie 1 day
_lfa Marketing Used in the context of Account-Based Marketing (ABM). The cookie records data such as IP addresses, time spent on the website and page requests during the visit. This is used for retargeting multiple users accessing the site from the same IP addresses. ABM is typically used for B2B marketing purposes. HTTP-cookie 1 year
_lfa_test_cookie_stored Marketing Used in the context of Account-Based Marketing (ABM). The cookie records data such as IP addresses, time spent on the website and page requests during the visit. This is used for retargeting multiple users accessing the site from the same IP addresses. ABM is typically used for B2B marketing purposes. HTTP-cookie Session
_lfa Marketing Used in the context of Account-Based Marketing (ABM). The cookie records data such as IP addresses, time spent on the website and page requests during the visit. This is used for retargeting multiple users accessing the site from the same IP addresses. ABM is typically used for B2B marketing purposes. Local HTML-storage Permanent
_lfa_expiry Marketing Contains the expiry date for the cookie with the corresponding name. Local HTML-storage Permanent
[empty name] Marketing Tracks individual sessions on the websites, enabling the website to collect statistical data from multiple visits – this data may also be used to generate leads for marketing purposes. Pixel tracker Session

7. Sharing personal data with third parties

We do not sell your personal data to third parties for monetary or other valuable considerations. However, if we are involved in a merger, acquisition, reorganization, sale of business assets, or similar corporate transaction, your personal data may be transferred to the acquiring or surviving entity as part of that transaction.

We may share personal data with third parties where this is necessary for our business operations, services or legal obligations. This may include:

  • IT and hosting providers;
  • website and form providers;
  • administrative and accounting service providers;
  • logistics partners;
  • professional advisers;
  • production, sourcing or supply-chain partners, where necessary for your enquiry or project;
  • competent authorities, where we are legally required to do so.

Where third parties process personal data on our behalf, we enter into a data processing agreement where required. This agreement includes arrangements regarding security, confidentiality and the use of the data.

8. International transfers

QMEA operates in an international market and may work with partners outside the European Economic Area. Where personal data is processed or shared outside the EEA, we ensure that appropriate safeguards are in place, such as standard contractual clauses or other legally permitted mechanisms.

9. How long we retain personal data

We do not retain personal data for longer than necessary for the purpose for which it was collected, unless a longer retention period is legally required or permitted.

In general, we apply the following principles:

  • contact and enquiry data is retained for as long as necessary to handle your enquiry and follow up on the business relationship;
  • customer, supplier and project data is retained for as long as the business relationship continues and thereafter insofar as necessary for administration, evidence or legal obligations;
  • administrative data is retained in accordance with applicable statutory retention periods;
  • technical website data is retained no longer than necessary for analysis, security and improvement of the website.

10. Security

We comply with the ISO9001 standard and take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.

These measures include access restrictions, secure systems, confidential handling of data and appropriate arrangements with service providers.

11. Your rights

Under the General Data Protection Regulation, you have several rights. You may ask us to:

  • provide access to your personal data;
  • correct inaccurate or incomplete data;
  • delete your personal data;
  • restrict the processing of your personal data;
  • transfer your data;
  • object to processing based on legitimate interests;
  • withdraw previously given consent.

You can submit a request by emailing info@qmea.com. We may ask you for additional information to verify your identity. We will respond to your request within the statutory period.

12. Complaints

If you have a complaint about the way we handle your personal data, you can contact us at info@qmea.com.

You also have the right to lodge a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens, via www.autoriteitpersoonsgegevens.nl or your local data protection authority.

13. Changes to this privacy statement

We may amend this privacy statement from time to time, for example if our website, services or applicable legislation changes. The most recent version will be published on our website.

We recommend that you review this privacy statement regularly.

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